• Your Data is the Google Stats Commodity

    There are privacy-centric options; free and reasonably priced.

    Your cPanel has good free stuff and you'll find Privacy Respectful Pro stuff in your Client Centre ...more

  • SSL is now FREE with all Email and Hosting!

    Get in on the deal before it expires!

    COOLCOM; to include SSL FREE for the 1st year with all new accounts. Save LITERALLY $100s ...more

  • Sticky economies call for some rethinking

    Yep, getting a little sticky out there… trade embargos… tariffs…

    unsteady dollar… things are getting a little rocky in our Country right now ...more

  • Who's The REAL Data Privacy Giant?

    Facebook is just one of many worries

    Some of what's collected by other companies is outright panic worthy, and we approved it... ...more

Rapid Help Desk Sales and Support (average 5 minute to 1 hour resolution)

Hours: Every day, 8am to 10pm Central monitored live. After hours, monitored hourly. 
Triage: Your ticket is immediately sorted by our Triage Team with urgency being the top criteria
Sales: Your question is quickly answered by the team member with the expertise you require. 
Support: Your issue is immediately corrected by the technical professional right for your issue. 

Why is this faster?

We have staff waiting 18/7 to look after any issues you bring forth and their job is to get it done.

Often your solution includes links or other info better left to text for accuracy (and our help desk is audited to ensure you the best experience). Additionally, you can return to any ticket anytime to refer back to links and information. 

Top Five Issues and their solutions

  1. I can't remember my login information
  2. I am having trouble renewing my domain
  3. I am having trouble setting up Outlook
  4. I am having trouble setting up my Device
  5. How do I update my DNS